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​​Setting up your personal information​

​​To activate the option that can restore your account in case you forget your password, you must define your personal security information beforehand.

This information will​ allow our platform to connect with you on a device that you own (cellphone number, personal email address) to send you a secure code and finalize the resetting of your password.​

Process​

During your first connection, the platform will ask you to define your information
 
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You will then be redirected to the personal information management portal and you will have to fill out at least one verification option.
  • Personal phone number
  • Personal email address
  • Security questions (3 questions to define) ​
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 ​As soon as this information will be defined, the functionality to restore an account when a password is forgotten will become accessible to you.​